Privacy Policy

Friendship Cargo Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information when you visit our website or submit a quote or intake request.

1. Information we collect

We collect information you provide directly to us, such as your name, phone number, email address, shipping route or destination city, item details, timeline, and any notes or messages you include in a quote request or item intake form.

We may also collect basic technical information automatically, such as your browser type, device information, and pages visited, to help us understand how visitors use our site.

2. How we use your information

• Respond to your quote, intake, or contact request.
• Coordinate shipping, purchasing, or clearing services related to your request.
• Communicate with you about your shipment or order status.
• Improve our website, services, and customer experience.

3. How we share your information

We do not sell your personal information. We may share information only with trusted partners necessary to fulfill your request — for example, shipping carriers, clearing agents, or suppliers involved in purchasing and delivering your goods — and only to the extent needed to coordinate your shipment.

4. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your choices

You may contact us at any time to ask questions about your information, request that we update or delete it, or opt out of future communications. We will honor reasonable requests in accordance with applicable law.

6. Third-party links

Our website may contain links to third-party websites, such as WhatsApp or shipping partners. We are not responsible for the privacy practices or content of those sites.

7. Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Effective date: 2026.